Customer Service

Gift Certificates

Share the gift of Gnarly Vines with friends and loved ones. Gift certificates are available in any dollar denomination and can be customized for your needs.

Return Policy

New York State law requires us to accept the return only of goods that are defective. For such returns, we can offer a replacement of the same item, or we can issue a store credit upon presentation of sales receipt and original bottle and cork.

Discounts

Unless otherwise noted, we offer a 5% discount on the purchase of a mix-and-match half-case (6 bottles of wine) and a 10% discount on the purchase of a mix-and-match full case (12 bottles). Some items are not eligible for discounts, such as products already on sale and certain specialty items.

Requests

Not seeing something you want? Let us know by e-mail at requests@gnarlyvines.com and we’ll do our best bring in the wine or spirit you’re looking for.